Access Softek and ENACOMM Sign Referral Deal

- Companies Enter Mutual Agreement to Refer Customers to One Another for Digital Banking and Voice Solutions -

Berkeley, Calif., July 27, 2021 – Access Softek, an omnichannel digital banking provider, recently announced a referral agreement with ENACOMM, a fintech enablement company that empowers banks, credit unions and credit card companies with affordable, data-driven solutions for improving the customer experience (CX), fighting financial fraud, and increasing operational efficiency. 

Great Lakes Credit Union Expands Relationship with Access Softek to Add Biometric Authentication, Online Banking and Conversational Banking

Berkeley, Calif., July 20, 2021 – Access Softek, an omnichannel digital banking provider, announced that long-time mobile banking client, Great Lakes Credit Union (GLCU), has expanded its relationship with Access Softek to add new digital banking capabilities.

Can Financial Institutions Make Meaningful “People-to-People” Connections Through Digital Channels?

Everyone video chats these days. Is it just trendy and timely, but will it transform financial services? Access Softek’s Video Chat humanizes the customer experience, with access to live experts, digital signatures and call back functionality. Here’s how.

Access Softek Research Finds Growth Opportunity for Financial Institutions via Video Chat Capabilities

Berkeley, Calif., May 19, 2021 – The research arm of Access Softek, an omnichannel digital banking provider, recently surveyed 500 consumers about their preferences on using video chat to communicate. The full research report can be accessed here.

Commonwealth One Federal Credit Union Selects Access Softek for Security and Digital Banking Solutions

Berkeley, Calif., April 27, 2021 - Access Softek, an omnichannel digital banking enterprise solution provider, announced that CommonWealth One Federal Credit Union has signed on for an array of its digital banking products.

How Video Chat Helps Wings Financial Better Connect with Members

Mike Lawson at CUbroadcast invited Ruth Gruenwald, Mortgage Servicing Manager at Wings Financial Credit Union, and Chris Doner, CEO of Access Softek, to discuss how Access Softek's Video Chat technology works, how it will be used by Wings Financial, and how it separates itself from other video platforms. Download the recording and listen in.

Access Softek Adds AI-enabled Agent Advisor to Live Chat Solution

Berkeley, Calif., February 23, 2021 – Access Softek, Inc., an omnichannel digital banking platform provider, announced the launch of Agent Advisor the latest feature of its Live Chat solution.

Wings Financial CU Selects Access Softek’s Video Chat to Add Personal Element to Digital Interactions

Berkeley, Calif., January 13, 2021 – Apple Valley, Minn.-based Wings Financial Credit Union ($6.5 billion in assets) will now offer Access Softek’s Video Chat to its members to provide a more personal touch to digital interactions.