Access Softek Research Finds Growth Opportunity for Financial Institutions via Video Chat Capabilities

Berkeley, Calif., May 19, 2021 – The research arm of Access Softek, an omnichannel digital banking provider, recently surveyed 500 consumers about their preferences on using video chat to communicate. The full research report can be accessed here.

Commonwealth One Federal Credit Union Selects Access Softek for Security and Digital Banking Solutions

Berkeley, Calif., April 27, 2021 - Access Softek, an omnichannel digital banking enterprise solution provider, announced that CommonWealth One Federal Credit Union has signed on for an array of its digital banking products.

Advanced Fraud Solutions Partners with Access Softek to Integrate AFS Positive Pay with Access BUSINESS Solution

HIGH POINT, N.C., April 15, 2021 - Advanced Fraud Solutions (AFS), a leading provider of deposit fraud detection software, today announced a new partnership that will integrate AFS Positive Pay with Access Softek’s Access Business solution.

Mountain America Credit Union Selects Access Softek Robo-Advisor, EasyVest TM - Robo-Advisor Now Available to Over 2 Million Combined End-Users

Berkeley, Calif., April 13, 2021 – Access Softek, Inc., an omnichannel digital banking provider, announced that Mountain America Credit Union (MACU), $12 billion in assets, has selected EasyVest, Access Softek’s integrated robo-advisor solution, to provide automated investing solutions to members.

Business Development Leader Kevin Harrigan Joins Access Softek to Support Sales Growth

Berkeley, Calif., March 24, 2021 - Access Softek, an omnichannel digital banking platform provider, is expanding its team with the addition of Kevin M. Harrigan as Vice President of Sales for the Eastern Region.

FAIRWINDS Credit Union Selects Access Softek’s EasyVest Robo-Advisor to Help Members Build Wealth

Berkeley, Calif., March 16, 2021 – Access Softek, Inc., an omnichannel digital banking platform provider, announced that FAIRWINDS Credit Union has selected its EasyVest^TM robo-advisor solution to bring digital investing options to the more than 200,000 members it serves.

The Future of Customer Authentication is Mobile Device Biometrics

by Chris Doner, founder and CEO of Access Softek

Today’s customers are often digital-first, or at least “digital-primary,” which has conditioned their behavior in the physical world. The expectation is a digital-like experience that is low in friction, requiring little-to-no manual input. So why are most financial institutions not meeting their customers where they are?

Access Softek Survey: Financial Institutions Need Universal Mobile Biometrics to Modernize the User Experience

Berkeley, Calif., March 9, 2021 – Access Softek, Inc., an omnichannel digital banking platform provider, released a survey outlining consumers’ interest in biometric authentication methods.

How Video Chat Helps Wings Financial Better Connect with Members

Mike Lawson at CUbroadcast invited Ruth Gruenwald, Mortgage Servicing Manager at Wings Financial Credit Union, and Chris Doner, CEO of Access Softek, to discuss how Access Softek's Video Chat technology works, how it will be used by Wings Financial, and how it separates itself from other video platforms. Download the recording and listen in.

Access Softek Adds AI-Enabled Agent Advisor to Live Chat Solution

Berkeley, Calif., February 23, 2021 – Access Softek, Inc., an omnichannel digital banking platform provider, announced the launch of Agent Advisor, the latest feature of its Live Chat solution.