Access Softek Launches 24/7 Service to Enhance Call Center Support

Access Softek Launches 24/7 Service to Enhance Call Center Support

 

Berkeley, Calif., July 21, 2022 – Access Softek, an omnichannel digital banking provider, has launched 24/7 Service to help community financial institutions optimize their call centers. As an integrated feature of the company’s award-winning mobile and online banking solution, banks and credit unions can address users’ needs at any time.

Glia and Access Softek Partner to Expand Digital Customer Service

Glia and Access Softek Partner to Expand Digital Customer Service

 

NEW YORK and BERKELEY, July 19, 2022 — Glia, the leading provider of Digital Customer Service (DCS), today announced a strategic partnership with Access Softek, an omnichannel digital banking provider. The integration of Glia’s technology allows Access Softek to offer seamless DCS as part of its digital banking platform.

Crypto And Community Banking

Crypto And Community Banking

 

Crypto currency is among the hottest trends in digital banking, and community banks won't be able to ignore it forever. There are a lot of questions surrounding it, and not many answers are readily apparent.

Bryan Earnheart, Programming Director for the Barret School of Banking in Memphis, TN, and the host of the "Main Street Banking" podcast, recently interviewed Chris Doner, CEO of Access Softek, to discuss this and Access Softek's approach to robo-investing.

Access Softek Adds Cryptocurrency Investment with Launch of EasyCoin

Access Softek Adds Cryptocurrency Investment with Launch of EasyCoin

 

- Five Credit Unions Under Contract for Crypto Investing -

BERKELEY, Calif. - Access Softek, an omnichannel digital banking provider, has launched EasyCoin, a cryptocurrency investment solution. As an integrated feature of the company’s award winning mobile and online banking solution, banks and credit unions can now effectively address several strategically important issues, namely, competing with investment fintechs, providing services heavily used by a younger demographic and helping meet the evolving financial needs of clients.

Banking: Season of Possibilities (The Bankadelic Endless Summer Special)

Banking: Season of Possibilities (The Bankadelic Endless Summer Special)

 

It's going to be a hot season of opportunities with the latest trends in the fintech world, so check out the Bankadelic podcast, packed with experts discussing payments, industry changes, and requests. Tune in for a panoramic view of what's happening in the digital banking industry.

Do's and Don'ts of Cryptocurrency for Today's Credit Unions

Do's and Don'ts of Cryptocurrency for Today's Credit Unions

Mike Lawson at CUbroadcast invited Chris Doner, CEO and Founder of Access Softek, to share some of his "do's and don'ts of cryptocurrency" for credit unions looking to venture down this somewhat uncharted path.

Coast Central CU Selects Access Digital to Create a Digital-First Banking Experience

Coast Central CU Selects Access Digital to Create a Digital-First Banking Experience

Berkeley, Calif., May 19, 2022 – Coast Central Credit Union ($2.1 billion in assets) has selected Access Softek’s Access Digital, an omnichannel digital banking platform, for its comprehensive digital banking capabilities, tight integration with Corelation’s KeyStone core, real-time fraud protection, and conversational banking solutions to provide members with enhanced service across all digital channels.

DeepTarget and Access Softek Announce the Winner of the Digital Impact 2021 Award

DeepTarget and Access Softek Announce the Winner of the Digital Impact 2021 Award

NAPA, Calif., Nov. 16, 2021 - DeepTarget Inc., a solution provider that utilizes data mining and business intelligence to deliver targeted engagements across digital channels for banks and credit unions, and Access Softek, an omnichannel digital banking provider, today announced from the Access Softek Client Conference, the seven finalists as well as the grand prize winner in their Digital Impact 2021 Awards Program, honoring excellence in digital marketing.

Benchmarking Your Digital Banking Strategy

Benchmarking Your Digital Banking Strategy

Access Softek's founder and CEO Chris Doner applies his experience and expertise to identify and highlight key components of a successful Digital Banking strategy in the Digital Banking Industry Leaders ForumTM article

Credit Unions and Changing Banking Preferences (Part 3)

Credit Unions and Changing Banking Preferences (Part 3)

Chris Doner, founder and CEO of Access Softek took part in panel 'Credit Unions and Changing Banking Preferences', published at FINOPOTAMUS by Roy Urrico.  

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